Quality Accelerator Program (QAP)

The QAP is a "Complete QM" engagement with options that include consulting, training, professional certifications and a workforce that is positive, responsive, engaged and productive. It supports the values and skills to deploy vital processes.
Complete QM is a values-based, facts-driven system of thought providing leaders
with reliable, safe solutions that are sensitive to HR and focused on the customer.
   BronzeBullet   It intersects with human factors in all of the critical organizational systems and
        provides a methodology for integrating the individual with the organization and job.
   BronzeBullet   It creates an organizational culture and supplies the HR resources and
        technologies to attract, hire, train and retain high-performers.
   BronzeBullet   It is laser-focused on the customer's needs and fulfilling the promises we have
        made as the primary determinant of all management and leadership actions.
Complete QM provides the tools to harness innovative actions into positive
disruptive forces that produce new or improved and safe products and services.
   BronzeBullet   It is “agile" because it is defined by values, guided by principles and manifested
        through many different practices.
   BronzeBullet   It is responsive to “UURVE conditions” which are defined by "Unpredictability,
        Uncertainty, Risk, Variability and Evolution.
   BronzeBullet   It reduces the sometimes oppressive burdens of corporate citizenship by
        providing language that bridges the gaps between operations and the C-Suite.
Complete QM applies systems thinking to all management and development
actions and it defines the protocols that will increase the certainty of outcomes.
   BronzeBullet   Systems thinking is an approach to problem solving that considers and
         evaluates facts and events as parts of an overall system.
   BronzeBullet    It avoids the failures created by reacting to outcomes or events in isolation
         and considers specific strategies and tactics to overcome known limitations.
   BronzeBullet    It decreases the potential for creating solutions with unintended consequences.